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Product Specialist
MITS seeks a Product Specialist to join the company's Professional Services team.
The Product Specialist will install MITS software on customer servers within a multi-value
database environment, develop custom business intelligence solutions for individual clients,
troubleshoot hypercube builds, and help customers with queries. This position will report to
the Professional Services Manager from 8:00 a.m. to 5:00 p.m. at the MITS main offices in Seattle, WA.
Skills Required
- Knowledge of Unix and Windows operating systems
- Knowledge of Multi-Value database administration and programming
- Basic knowledge of TCP/IP networking and client protocols
- Ability to read and analyze general business periodicals, professional journals and technical procedures
- Ability to write reports, business correspondence, statements of work and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers and employees
- Ability to perform a variety of assignments requiring the exercise of independent judgment
- Ability to work on multiple projects simultaneously, successfully meeting schedules and deadlines
- Ability to work effectively in a fast-paced team-oriented environment with a smile and sense of humor
Responsibilities
- Interpret customer business requirements and resources to determine the best configuration of MITS software
- Install and configure MITS software on customer servers
- Investigate problems with MITS hypercube builds and balancing issues
- Create specifications and estimate time requirements for custom work
- Provide remote and on-site support and training for end users
- Keep abreast of new related technologies and advancements
- Work effectively with clients and internal peers
- Adhere to company confidentiality policy
Experience/Education
- Bachelor's degree from four-year college or university and three to five years
related experience and/or training; or equivalent combination of education and experience
- Familiarity with Eclipse and/or Prelude applications a plus
- Experience with HTML, Javascript and browser technologies a plus
- Windows NT and/or AIX certification a plus
To apply for this position, please send a cover letter and your resume to jobs@mits.com.
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Contact Email:
jobs@mits.com
Phone:
(206) 789-8313
Fax:
(206) 782-8045
Address:
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MITS
701 Fifth Avenue
Suite 2610
Seattle, WA 98104
USA |
Please email employment inquires to
jobs@mits.com.
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